At Aeonian Holistic https://www.aeonian.org.uk we respect your privacy, and aim to comply with data protection regulations. This policy explains how we collect and handle data relating to website visitors. Please note that this policy may be altered in the future. It was last updated February 2019. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information through the business and while you browse or use this website. If you do not agree to the following policy you may wish to cease viewing / using this website, and or refrain from submitting your personal data to us.

Who collects the information? The information is being collected by Aeonian Holistic Therapies and the person responsible for handling data is Abby trading as Aeonian Holistic, who can be contacted via email at enquiries@aeonian.org.uk

How do we collect information?
Information can be collected in the following ways:
• You email us
• You call us

What information is collected?
For enquiries and/or bookings we will only collect the minimum information required for the purposes of being able to contact you and make an accurate record of the booking and process any payments relating to it.

The anonymous data relating to website traffic is limited to details of the device or connection being used to access our website (including the IP address of your computer, the country the connection is made from, the browser, etc.) and a record of the pages visited, plus the time spent on each page. We utilise freehostia for web hosting, please refer to their privacy policy that can be viewed here.

We do not directly store any information relating to these 3rd party providers and only contact details in relation to your contact / booking.

Email
Data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted before being sent across the internet. The email content is then decrypted by our local computers and devices.

The security of your information
When details such as your name and email address are submitted via email, this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.
Our email is hosted by Yahoo.com Messages are held securely on the Yahoo server.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How is your data used?
When you contact us or make a booking, your data is only used for the corresponding purposes. We will not pass your contact details and other personal data to a third party. Some data will also be used for internal record keeping (e.g. for the accounts that we are legally obliged to maintain), and to help us assess how to improve the services that we offer. Anonymous data collected from cookies is used purely to compile statistics regarding the website traffic so that we can judge how well the website is performing.

Who has access to your information?
We will not sell or rent your information to third parties.
We will not share your personal information with third parties for marketing purposes. Personal information will only be given to a third party when we are legally obliged to do so. Anonymous data derived from cookies collected by others may be shared with third parties, but only for technical purposes, not marketing ones.

Your consent
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. You can change your marketing preferences at any time by contacting us by email: enquiries@aeonian.org.uk or telephone on 07717 021771.

How you can access and update your information
The accuracy of your information is important. If you change your email address, or if you believe any of the other information we hold is inaccurate or out of date, please email us at: enquiries@aeonian.org.uk. Alternatively, you can telephone 07717 021771. We will promptly correct any information found to be incorrect. You have the right to ask for a copy of the information we hold about you, and this will be sent to you in electronic format free of charge.

Your right to restriction
You may choose to restrict the collection or use of your personal information in the following ways:
• If you prefer us not to contact you in the future please contact us by email: enquiries@aeonian.org.uk or phone 07717 021771
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at enquiries@aeonian.org.uk

Your right to be forgotten
Data will only be stored for as long as it is needed. Unnecessary data will be erased.

Payment security
We do not store or process credit card details or debit card details on any of our systems; instead we use PayPal www.paypal.com whose privacy policy can be viewed here, which is a secure online payment gateway to process credit card payments and debit card payments on our behalf.

Breach notification
If we hold records of your personal data and we become aware of a data breach, we will endeavour to inform you of this within 72 hours.

Links to other websites
Our website contains links to other websites of interest or uses 3rd Party providers as above for domain hosting or web site contact forms. You should note that we do not have any control over those websites, and so cannot be responsible for the protection and privacy of any information which you provide whilst visiting them or using their services.

We cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Sponsored links, affiliate tracking & commissions (If used)
Our website may contain adverts, sponsored and affiliate links on some pages. These are typically served through our advertising partners; Google Adsense, eBay Partner Network, Amazon Affiliates, or are self-served through our own means. We only use trusted advertising partners who each have high standards of user privacy and security. However, we do not control the actual adverts seen / displayed by our advertising partners. Our ad partners may collect data and use cookies for ad personalisation and measurement. Where ad preferences are requested as 'non-personalised' cookies may still be used for frequency capping, aggregated ad reporting and to combat fraud and abuse. Clicking on any adverts, sponsored or affiliate links may track your actions by using a cookie saved to your device. You can read more about cookies on this website below. Your actions are usually recorded as a referral from our website by this cookie. In most cases we earn a very small commission from the advertiser or advertising partner, at no cost to you, whether you make a purchase on their website or not. We may use advertising partners in these ways to help generate an income from the website, which allows us to continue our work and provide you with the best overall experience and valued information. If you have any concerns about this we suggest you do not click on any adverts, sponsored or affiliate links found throughout the website.

Users under 18 years of age
Any user under 18 years of age must have their parents'/guardians' consent to use our website. Users without this consent are not allowed to provide us with personal information.

Cookies
A cookie is a small file sent to your computer's hard drive by a web page that you visit. Cookies allow web applications to recognise your device (not you personally) as you move from one page on the site to another, or if you revisit the site within a certain period of time. If you express a preference on a web page, for instance, that preference can then be recalled in the future. A cookie in no way gives us access to other files on your computer or to any other of your device's functions. Websites can use traffic log cookies to compile statistics about the popularity of pages on web sites and about how people have arrived. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, however, you can usually modify your browser settings to decline or block cookies if you prefer.
What to do if you don’t want cookies to be set
If you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set, please refer to your browser settings or search your browser and how to disable cookies for your particular browser.

Google Analytic Cookies (If used)
www.aeonian.org.uk uses the Google Analytics tool to track overall browsing patterns on the website. For instance, it helps us identify the most popular pages on the website, find out which links are being clicked on, and to give us broad demographics about from where users are accessing the site. We cannot personally identify any user with these cookies.
The five Google Analytics cookies are called utma, utmb, utmc, utmv and utmz. They track how often the website is visited, when you enter and leave the site, and which site you visited that lead you to www.aeonian.org.uk utmz also tracks any keywords you entered into a search engine that lead you to www.aeonian.org.uk, if appropriate.
Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.
Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor. GA makes use of cookies, details of which can be found on Google’s developer guides.
Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.

Acceptance of these terms
By using our website, you signify your acceptance of the terms of our privacy policy. If you do not agree to the terms of our privacy policy, please do not use our website. Your continued use of our website following the posting of any changes to our privacy policy will mean that you accept those changes.

Data Controller- The data controller of this website is: Abby of Aeonian Holistic Therapies. Data Protection Officer- Abby of Aeonian Holistic Therapies Email: enquiries@aeonian.org.uk